This should include your house specialties as well as classic drinks that many customers order. Once your new hire learns the basics of pouring and mixing, you can let them learn and practice specific drink recipes. Cover which glasses to use for different drinks to ensure the recipes work correctly. Teach your bartenders how to properly pour, measure and mix alcohol for those consistent results. It also produces consistent results for your customers. Accuracy helps control your costs and keep track of your inventory. When it comes to hard liquor, they need to know about serving shots and adding them to mixed drinks.Īccurate pours are important for many reasons. They need to know the different types of hard liquors, beers, ciders and wines on your menu. Using those tools can make the job easier and more efficient as well as creating consistency, so make sure they know them well.īartenders need to be intimately familiar with all the types of alcohol you serve. Teach them the proper names of the tools as well as how to use them. Inexperienced bartenders need to learn about the tools you use in your bar. They’ll be able to give customers a better experience if they don’t have to clarify, and they’ll be more efficient at making drinks with this knowledge. They should know different names for the same drink, common types of alcohol, names for tools and other jargon they’ll likely hear at work. Learning bartender terminology early makes the job much easier for new recruits who haven’t worked behind a bar before. For example, they might need to know where extra kegs, bottles, glasses and garnishes are kept in case they’re sent to get them. It’s also a good idea to give them a tour of the entire facility, especially if they’ll need to retrieve items from different locations. This helps your new bartender start to get familiar with where they can find everything. Explain each section of the bar area and how you typically set up all of the tools, supplies and ingredients. Things that you should cover include:īefore you start teaching your new hire how to make drinks, start with an overview of the bar setup. Your handbook is a great place to start on these topics. Bartenders need to know these regulations and understand the potential consequences if they don’t follow them.Īll employees need to understand your expectations of them and your standard procedures. This might relate to things like checking IDs before serving patrons and cutting off customers who are intoxicated. You can also cover safety issues like broken glasses, fires and security issues inside the bar.Įach state sets its liquor license regulations, and some local governments have additional regulations that you need to follow. This includes things like hand washing, handling glasses safely without touching the rim, not touching the ice with your hands, keeping clean towels on hand and storing garnishes safely. You don’t want to worry about getting a health code violation, so spend a good amount of time teaching health and safety guidelines specific to serving drinks at the bar. Break your bartenders’ training into sections to cover the following essential topics. Many hard and soft skills go into being a good bartender. Poor customer service skills could cause customers to leave or prevent them from returning.īartenders need to learn more than how to pour the perfect drink. Adding too much alcohol to the drinks reduces your profits. Money savings: Poorly trained bartenders can cost your establishment money.Confidence: Having time to learn how to bartend correctly can give your new hires more confidence when they start working on their own.You can also spend a lot of time covering compliance about things like checking IDs and not overserving patrons. Safety and compliance: Bartenders’ training is a good time to teach your bartenders about food safety, such as avoiding contamination and handling knives when they’re cutting fruit for drinks.This creates a better customer experience since your regulars know what to expect. Consistency: When your bartenders go through a structured training program, they learn how you want them to do things, which can increase consistency.Here are some other benefits of bar training: Equipping your staff with bartender 101 training to cover all the important aspects of the job can help. That’s part of the reason the bartending field has such a high turnover rate. Bartenders deal with rude or unruly customers, theft, long hours, loud environments and going home sticky and smelling like booze. While bartending can be fun and energizing to many people, it also comes with its share of frustrations.
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